Privacy Policy

Effective Date: September 5, 2025

Anuradha Enterprises Pvt. Ltd. (“Company,” “we,” “our,” or “us”) values the confidentiality & privacy of all stakeholders, including but not limited to our esteemed customers.

As one of the most trusted providers of surface coating products and services, we always ensure strict and complete compliance with all the prevailing & applicable laws of the land such as the General Data Protection Regulation, Central Consumer Protection Authority (CCPA), and India’s Digital Personal Data Protection Act 2023. This privacy policy is our way of showing you how we gather, handle and protect your data when you use our surface coating products and services.

1. What Information Do We Collect?

We may identify you by collecting the following personal information categories of the identifiable person:
Personal Identification Information: Anuradha Enterprises Pvt. Ltd. may collect information such as your name, email address, phone number, mailing address, and company details.
Business Information: Project requirements, information about your business’s challenges and opportunities, technical specifications, and order-related details for surface coating services.
Payment Information: Details are necessary for billing to complete the transaction (just as a third-party payment gateway securely handles the process).
Technical Data: The data about the IP address, browser, device, cookies, and usage that you refer to when you visit our website.
Communications: Storage of questions, reports, ideas, and letters between customers and customer service.

2. How We Use Your Personal Data

The information is required by us:
To make available, supply, and deliver our products and services.
To control and maintain orders, invoices, and payments.
To respond to your queries and give technical support to the users.
To encourage our surface coating solutions and website experience to the users.
On the condition that it is not banned by law, send any useful information, offers, or marketing communications to you.
To meet any legal and official requirements.

3. Sharing & Disclosure

Definitely, our firm does not market your personal data. There is a possibility that we disclose your data to:
Service Providers & Partners: For example, logistics providers, IT service providers, and payment processors that are involved in fulfilling your orders.
Legal & Regulatory Authorities: When it is mandatory by law, regulation, or legal proceedings.
Business Transfers: Due to a merger, acquisition, or restructuring of our company.

4. Data Security

We carry out technical, organizational, and physical measures that are appropriate to the nature, scope, context, and purposes of personal information to ensure that the latter is not accessed, altered, disclosed, or destroyed in a way that is unlawful, and that it is lost or deleted by mistake. Still, a transmission over the internet or a storage system that is 100% secure cannot be guaranteed.

5. Cookies and Tracking

Some cookies may be installed on your device(s) and similar technologies may be deployed (occasionally, frequently, or regularly) to gather usage data and improve the functionality of the site. You are able to manage cookies through your browser settings.

6. Data Security & Retention

We adopt strong security measures that meet the standards of the industry to protect your data from getting into the wrong hands. The retention of personal data is limited to the period which is necessary for business, legal, and tax purposes. Afterward, it is either deleted or anonymized.

7. International Transfers

There are situations when your data is physically moved to a different country in order to be processed, however, this is done in accordance with the security measures mandated by GDPR, CCPA, and DPDP Act regulations.

8. Children and Sensitive Data

We don’t deliberately collect children’s personal data without the consent of their parents.

The DPDP Act prescribes that the consent for data from children and persons with disabilities is verifiable, and strict safety measures are followed.

9. Updates to This Policy

Changes in law or business necessities may be the reasons why we update this Privacy Policy.

Our website will have the updated versions with the changed effective date.

10. Contact Us

Please get in touch with us if you have any privacy questions or wish to exercise your rights:

Anuradha Enterprises Pvt. Ltd.
Unit 126, Ring Road Mall
Near Mangalam Place, Sector 3, Rohini
New Delhi – 110085 (INDIA)
Email: sales@anuradha.co.in
Phone: +91-11-45070101